Below are answers to the most often asked questions. If you don't find the information you're looking for you can visit our Help Desk or email firstname.lastname@example.org.
We ship every ground order via the most cost effective service with the fastest delivery available. Many small orders will ship via USPS, but heavier and larger orders will typically ship via FedEx or UPS. More information on our shipping options can be found on our Help Desk.
We ship complete bikes and framesets with insurance as a BikeFlights Top Shop. Bikeflights leverages UPS's shipping services and adds an additional layer of information to protection for your bike. Bikes are shipped well-packed in bicycle specific packaging or custom travel cases ~95% assembled. More information on our bike shipping options can be found on our Help Desk.