Shipping & Returns

We offer a 60 Day No Questions Asked Return Policy on all purchases. New and unopened parts, accessories, and gear may be returned for a full refund.

If on receipt of your product you are uncertain about your purchase, please keep your item in the original packaging until you have decided whether or not you wish to keep it.

Initiating a Return

Please send us a Return Request from your Account.

Exchanges

If you simply want to return an item for a different size, color, or spec without placing a new order, please chat us up, email, or call.

Warranty Returns / Exchanges

If you feel that your item is eligible to be warrantied by the manufacturer due to a defect in materials or workmanship, please send us a Return Request from your Account.

Parts & Accessories

Parts and accessories should be in uninstalled, in original packaging, and with unopened shrink wrap and protective films intact.

Electronics

Electronics should be unopened and inactivated, with original protective films intact.

Clothing

Clothing should be unworn and unwashed with the original tags.

Bicycles

Method Cycles specializes is hand-built custom bicycles for enthusiasts. Every bicycle we sell is artfully built using our Method Built process and spec’d specifically for each rider using our bicycle partner’s build kits or a tailored Method Build. We offer an extensive Demo Program as part of Our Promise to help you get the most from cycling. As part of our commitment to provide sustainable support to our customers, we cannot accept returns of bicycles.

Gift Cards

Gift Cards are non-refundable.

Return Shipping

Return shipping costs are the responsibility of the person returning the item. If you would like us to email you a return shipping label (with costs deducted from your original purchase price) chat us up, email, or call. Please be carefully package your return to protect it from damage in transit – we are not responsible for items damaged in shipping.

Return Shipping Address

MC&CH Global HQ
ATTN: Returns
416 S 11th Street
Lincoln, NE 68506