Shipping & Returns


We ship every order placed before 2:00PM CST the same day at no charge for standard shipping. We use the best rate and delivery times from USPS, UPS, and FedEx. Express shipping options are available at checkout.

Custom & Special Orders

Custom bikes and special orders often have a 3-14 day fullfillment time and the product page will indicate if the item is a special order. Once you place your custom or special order we will be in touch with you via email to confirm your estimated delivery date. If you have any questions about a special order, please give us a call at (402) 413-5022, send us an email, or use the chat at the bottom of this page.


We offer a 90 Day No Questions Asked Return Policy on all purchases. New and unopened parts, accessories, and gear may be returned for a full refund. Bicycles may not be returned. If you're unsure what bike is right for you please take at look at our Demo Program.

If on receipt of your product you are uncertain about your purchase, please keep your item in the original packaging until you have decided whether or not you wish to keep it.

Initiating a Return

Please send us a Return Request from your Account.


If you simply want to return an item for a different size, color, or spec without placing a new order, please chat us up, email, or call.

Warranty Returns / Exchanges

If you feel that your item is eligible to be warrantied by the manufacturer due to a defect in materials or workmanship, please send us a Return Request from your Account.

Parts & Accessories

Parts and accessories should be in uninstalled, in original packaging, and with unopened shrink wrap and protective films intact.


Electronics should be unopened and inactivated, with original protective films intact.


Clothing should be unworn and unwashed with the original tags.


Method Cycles specializes is hand-built custom bicycles for enthusiasts. Every bicycle we sell is artfully built using our Method Built process and spec’d specifically for each rider using our bicycle partner’s build kits or a tailored Method Build. We offer an extensive Demo Program as part of Our Promise to help you get the most from cycling. As part of our commitment to provide sustainable support to our customers, we cannot accept returns of bicycles.

Gift Cards

Gift Cards are non-refundable.

Return Shipping

Return shipping costs are the responsibility of the person returning the item. If you would like us to email you a return shipping label (with costs deducted from your original purchase price) chat us up, email, or call. Please be carefully package your return to protect it from damage in transit – we are not responsible for items damaged in shipping.

Return Shipping Address

MC&CH Global HQ
ATTN: Returns
416 S 11th Street
Lincoln, NE 68506